FAQs

What’s your turnaround time?
My turnaround time is 15-20 business days starting the day after payment is received. 

How do I wash my handmade item? 
Delicate / gentle cycle
Cold wash
Inside out
No bleach
No fabric softener
Hang dry or tumble dry on low
Do not iron

Do you offer customs? 
Yes! Customs are always welcomed. 

What if I need my item sooner? 
I do offer a “rush my order” option for a fee, but make sure to reach out to me beforehand to be sure it is possible. 

What is your return policy?
Unfortunately since our items are made to order and special for each person that orders we are unable to accept returns. Although, If you run into an issue or concern please reach out via our Facebook page: Sawyer + Fin or by email sawyerandfincreations@gmail.com

Please allow up to 48 hours for a response.